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Customised Omni-channel and dialer solutions for businesses of all sizes.
Logicalis SA offers consulting on call centre implementation, IVR design, CRM and third party integration and disaster recovery. Our consultation translates into personalized solutions that achieve the operational goals of our clients’ contact centres, whether it be new or existing.
Consulting services include;
- VoIP Design
- Analytics
- Application Integration
- Call Flows
- Dialers
- IVR Design
- Quality Assurance
- Project Management