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Call Centre

Logicalis provides businesses of all sizes with world-class contact centre solutions powered by Asterisk, an open source framework for building communications platforms.

Customised end-to-end solutions from our VoIP platforms and services through to consulting and analytics has made us the local leader in the Asterisk based call centre market

Business benefits

  • Intelligent outbound dialers
  • Inbound solutions providing professional agent service
  • Cost effective solutions
  • Omni-channel call centre platform can meet the growing demands of business
  • Hosted content centre solutions
  • 24/7 monitoring as well as features like analytics and wallboards
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Learn

Customised Omni-channel and dialer solutions for businesses of all sizes.

Logicalis offers consulting on call centre implementation, IVR design, CRM and third party integration and disaster recovery. Our consultation translates into personalized solutions that achieve the operational goals of our clients’ contact centres, whether it be new or existing.

Consulting services include;

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